Refund Policy — GuestQR
Last updated: September 23, 2026
GuestQR plans are sold through Link — Sold through Link, LLC acts as the reseller and merchant of record. Link charges your card and issues your receipt; your card statement shows "LINK.COM* GETGUESTQR.COM". Your full card details stay with Link and never reach us.
The short version:
- Trials don't get charged. Cancel any time during the 7‑day free trial and you pay nothing.
- 14-day money-back guarantee, no questions asked. Didn't get what you expected? Ask for a refund within 14 days of any charge — monthly or yearly — and it's yours, no explanation needed.
- Cancel any time to stop future charges, whether or not a given charge is still inside its refund window.
- Your legal rights still apply on top of this. If you're a consumer in the EU or the UK, you also have a statutory right to withdraw from the purchase under Link's terms of sale. Nothing in this policy limits it.
How to ask for a refund
Email support@getguestqr.com from the address your account uses, and tell us the date and amount of the charge (or the number on your receipt). We'll confirm by email.
- The money goes back to the card or payment method you paid with. Banks usually take 5–10 business days to show it.
- When we refund a charge, we also cancel the subscription it paid for, so paid features stop at that point.
- A problem with the payment itself — charged twice, or a charge you didn't make — can also go straight to Link: its support is linked from your receipt.